Two-way SMS and conversational AI

Interactive confirmation and no-show prevention

24 hours before: 'Hi Dóri! We expect you tomorrow at 14:30. Reply 1 if you're coming, 2 to reschedule.' A 1 confirms in the calendar; a 2 makes the AI offer new slots; the freed slot is offered to the waitlist within minutes.

Source: AI Automation Market Report and Practical Guide (2025–2026)